Cookie Policy | FNB Tech
FNB Tech · Policy

Cookie Policy

How FNB Tech uses cookies and similar technologies to support our SaaS platform on fnb.tech, and how you can manage your preferences.

Effective: May 20, 2026 UU PDP No. 27/2022 Compliant

Effective Date: May 20, 2026

Welcome to FNB Tech. Our platform at fnb.tech uses cookies and similar technologies to ensure the site functions properly, secure your authenticated session, analyze platform usage, and support a reliable SaaS experience for hospitality operators.

By continuing to use our platform, you consent to the use of cookies in accordance with this policy.

Section 01

What Are Cookies

Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They do not harm your device and are widely used to make platforms function efficiently and securely.

Section 02

How We Use Cookies

FNB Tech uses cookies to:

  • Maintain your authenticated session and account state
  • Remember workspace, tenant, and UI preferences
  • Secure platform access and prevent fraudulent activity
  • Measure platform performance and feature usage
  • Improve onboarding flows and product analytics
Section 03

Types of Cookies We Use

Section 04

Third-Party Cookies

Some cookies on fnb.tech come from third-party services we partner with:

  • Google Analytics & Google Tag Manager — usage analytics
  • Meta Pixel & LinkedIn Insight — campaign tracking & retargeting
  • Stripe / Midtrans — secure subscription billing
  • Intercom / Zendesk — customer support chat
  • Cloudflare — security, CDN, and bot mitigation
Note: Third-party cookies are subject to the privacy policies of their respective providers. We recommend reviewing their policies for more details.
Section 05

Cookie Duration

  • Session Cookies — automatically deleted when you close your browser
  • Persistent Cookies — stored for a defined period (up to 24 months) or until you manually delete them
Section 06

Managing Your Cookies

You have full control over cookies. Most browsers accept cookies by default, but you can:

  • Disable all or some cookies via your browser settings
  • Delete stored cookies at any time
  • Be notified before cookies are stored

Cookie settings in popular browsers:

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions
Important: Disabling strictly necessary cookies may prevent you from signing in or using core features of the FNB Tech platform.
Section 08

Changes to This Policy

FNB Tech may update this Cookie Policy from time to time. The latest version will always be available on this page. Continued use of the platform following an update constitutes acceptance of the revised policy.

Section 09

Contact Us

For questions about this Cookie Policy or your rights related to personal data, please contact the FNB Tech team through the official channels below.

Customer Care

Questions about Cookies?

Reach the FNB Tech team for clarification on cookies, data privacy, or how to manage your preferences across the platform.